Ask Pippin

Ask anything about
your building.

Ask Pippin a question about your bylaws, a past decision, or the AGM date — and get an instant answer grounded in your building's actual records. Every answer includes citations. Available to managers, council members, and owners.

Ask Pippin conversation interface

The same questions, asked over and over and over.

“What are the guest room booking rules?” “Can I have a dog?” “When is the next AGM?” Every strata manager and council member answers the same questions dozens of times a year — and the answers already exist in documents that nobody reads.

Pippin reads those documents so nobody else has to. Ask a question in natural language and get the answer instantly — sourced, cited, and accurate.

Repetitive owner questions answered manually

Like talking to someone who's read every building document.

1

Ask your question

Type a question in natural language — from the Pippin interface or via email. "What's the noise bylaw for after 10pm?" "Who was the plumber we used for the lobby leak in March?"

2

Pippin searches

Pippin searches across your bylaws, meeting minutes, issue history, and the Strata Property Act to find the answer.

3

Answer with citations

You get a clear, natural-language answer — with links to the source documents. "According to Bylaw 3.2.1, noise restrictions begin at 10:00 PM on weeknights…"

Answers in seconds — from your building's own records.

Ask Pippin works like a conversation. Ask a follow-up question to drill deeper. Pippin remembers the context and narrows the search. Every answer is traceable back to the source.

Ask Pippin chat interface showing a question about bylaws with a sourced answer and document citations

Not just search. Real understanding.

Grounded in your records

Pippin answers from your bylaws, minutes, issue history, and financial records — not generic knowledge. If the answer exists in your building's data, Pippin finds it.

Citations on every answer

Every response links to the source document or record. Click through and verify — you never have to take Pippin's word for it.

Powers email auto-responses

When an owner emails a question, the same knowledge base powers the instant reply — automatically, with the same sourced accuracy.

Available to everyone

Managers, council members, and owners all have access — each scoped to their permission level.

Strata Property Act

When an answer involves regulatory requirements — voting thresholds, notice periods, CRF limits — Pippin references the relevant sections of the Act.

Conversational follow-ups

Ask a question, then drill deeper. "What about for commercial lots?" "Was that changed at the last AGM?" Pippin maintains the conversation context.

Everyone gets answers. Nobody plays librarian.

Strata managers

Look up past decisions, vendor details, and bylaw specifics in seconds — instead of digging through email archives and shared drives.

Council members

What was decided at the November meeting? What's the pet bylaw? Ask Pippin and get the answer — with a link to the source document.

Owners

Ask about your building's rules, dates, or processes — from the portal or by email — and get an instant answer without waiting for anyone.

Your building's knowledge — on demand.

See Ask Pippin in action. Book a demo and ask it anything about a sample building.

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